Shipping Information

General Queries:

You can reach us via email at info@byisha.com or you can also call or whatsapp us on +49 1516 5629 286. In case of any damages during the shipping process please send us photos/video while opening the package and send them to us via email or whatsapp.

When it comes to handling orders on our e-commerce platform, customer satisfaction is our top priority. As soon as you place the order, our team gets into action, packing items with care and dispatch as soon as possible.
We select and pack your items with utmost care, making sure they reach the destination safely. Speaking of delivery, we partner with reliable courier services who understand the importance of getting your package to you on time.
Think of us as your trusted online shopping platform. Because at the end of the day, we are not just about selling products, we make sure you are happy with your shopping experience with us.

General reasons for delivery failures:

Address is not accessible

Phone number is not accessible

Person is not present to receive the order (if signature is necessary)

Return delivery fee:

If your order is undelivered and returned back to us, additional charges apply for re-attempt delivery or refund. You will be notified via registered email with us.